Frequently asked questions

Three sizes: 8×10, 11×14 and 16×20 inches. Three real wood frames: red oak, black and white. Every frame comes with a protective acrylite front and hanging hardware.

Enhanced matte paper, 189 gsm, archival quality. It’s the paper museums use for reproductions, with a soft, non-reflective finish that suits watercolor.

English, Spanish, German, French, Italian and Portuguese. The country name and the animal name change with the language; the illustration stays the same.

We have 29 countries today and add new ones every month. If yours is missing, or you want a different animal, write to us and we’ll design it for you at no extra cost. Requests decide what we illustrate next.

Each animal is the officially recognized national animal, or the most widely accepted one when a country has no official designation. Every product page includes a real fact about the animal.

Each print is produced on demand: 2 to 5 business days to print and frame, then 3 to 8 business days in transit depending on your country. Most orders arrive within two weeks.

Worldwide. Prints are produced in the United States, Europe or Australia depending on your address, which keeps shipping faster and cheaper. Shipping cost is calculated at checkout.

Yes. Add a note at checkout and we’ll ship directly to the recipient without pricing on the packing slip.

You can cancel or change an order within 12 hours of placing it by writing to hello@mynationalanimal.com. After that the print is already in production.

Send us a photo within 14 days of delivery and we’ll reprint and reship it free of charge. No need to send the damaged one back.

Because every print is made to order, we can’t accept returns for change of mind. If there’s a mistake on our side, such as the wrong language or size, we replace it at no cost.